Shipping policy

SHIPPING

WHAT TO EXPECT WITH YOUR ORDER

Purest Kratom offers discounted expedited shipping through USPS and FedEx. Please review the following details before placing your order:

Same-Day Shipping:

  • Orders placed before 2 PM PST (Mon–Fri) ship the same day.
  • Orders placed after 2 PM PST ship the next business day.
  • No shipments on Saturdays, Sundays or postal holidays.

Delivery Timeframes:

  • Standard: Estimated 4–7 shipping days (our most economical option; availability depends on order weight).
  • Priority: Estimated 3–5 shipping days.
  • USPS Priority Mail Express: Estimated 1–3 shipping days.

Refund Policy:

  • Delivery dates are not guaranteed (except for USPS Priority Mail Express).
  • Shipping costs are refundable only if 10+ shipping days have passed without delivery.

Please double-check your shipping address. Changes can be made if requested before 2 PM PST on the day your order is scheduled to ship.

Additional Notes:

  • All packages are shipped discreetly for your privacy.
  • During peak holiday seasons, delivery times may extend beyond the expected window.

What is a Shipping Day?

The first shipping day of your package begins the day after your order is shipped. Examples:

  • If you place your order at 10 AM PT on Monday morning, it would ship out Monday, and Tuesday would be considered the first shipping day.
  • If you place your order at 9 PM PT on that Monday, it would ship out on Tuesday, and Wednesday would be considered the first shipping day.

WHERE DO WE SHIP TO?

Purest Kratom currently ships domestically from Nevada to all states in the U.S. except for the following locations*:

STATES WHERE KRATOM IS BANNED:

  • Alabama
  • Arkansas
  • Connecticut
  • Indiana
  • Kansas
  • Louisiana
  • Rhode Island
  • Tennessee
  • Utah
  • Vermont
  • Wisconsin
/* Create a CSS sandbox Shopify cannot override */ .kratom-wrapper { all: initial; * { all: unset; } } /* Re-enable normal text behavior inside the sandbox */ .kratom-wrapper { font-family: inherit; font-size: 16px; line-height: 1.2; color: inherit; } /* Desktop: 3 equal columns */ .kratom-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 4px 12px; } /* Items */ .kratom-grid div { white-space: nowrap; padding: 2px 0; } /* Mobile: collapse to 1 column */ @media (max-width: 768px) { .kratom-grid { grid-template-columns: 1fr; } .kratom-grid div { white-space: normal; } }
CITIES/ COUNTIES WHERE KRATOM IS BANNED:

 

 

• Aberdeen, Mississippi
• Alton, Illinois
• Amory, Mississippi
• Angelton, Texas
• Anna, Illinois
• Anna, Texas
• Antioch, Illinois
• Atlantic City, New Jersey
• Attleboro, Massachusetts
• Bartonville, Illinois
• Batesville, Mississippi
• Baytown, Texas
• Becker, Mississippi
• Belchertown, Massachusetts
• Belmont, Mississippi
• Berkeley, Illinois
• Berkley Township, New Jersey
• Big Creek, Mississippi
• Billerica, Massachusetts
• Bloomington, Illinois
• Blue Mountain, Mississippi
• Blue Springs, Mississippi
• Booneville, Mississippi
• Bourbonnais, Illinois
• Brandon, Mississippi
• Bridgeport, Texas
• Brooksville, Mississippi
• Browning, Montana
• Bruce, Mississippi
• Burnsville, Mississippi
• Caledonia, Mississippi
• Calhoun City, Mississippi
• Canton, Massachusetts
• Carol Stream, Illinois
• Casey, Illinois
• Chelmsford, Massachusetts
• Chester, Illinois
• Chicago Ridge, Illinois
• City of Kankakee, Illinois
• Cobden, Illinois
• Columbus, Mississippi
• Corinth, Mississippi
• Cottage Hills, Illinois
• Creve Coeur, Illinois
• DeKalb, Illinois
• Dennis, Mississippi
• Derma, Mississippi
• Des Plaines, Illinois
• Dracut, Massachusetts
• Dumas, Mississippi
• East Alton, Illinois
• East Glacier Park Village, Montana
• East Glacier Park, Montana
• East Peoria, Illinois
• Edwardsville, Illinois
• El Dorado, Illinois
• Elk Grove, Illinois
• Englewood, Florida
• Etta, Mississippi
• Evergreen Park, Illinois
• Falkner, Mississippi
• Florence, Mississippi
• Flowood, Mississippi
• Franklin, New Hampshire
• Fulton, Illinois
• Fulton, Mississippi
• Gattman, Mississippi
• Glen Carbon, Illinois
• Glen, Mississippi
• Godfrey, Illinois
• Golden, Mississippi
• Granite City, Illinois
• Greenwood Springs, Mississippi
• Greenwood Village, Colorado
• Guntown, Mississippi
• Hamilton, Mississippi
• Harrisburg, Illinois
• Heart Butte, Montana
• Hernando, Mississippi
• Herrin, Illinois
• Highland Park, Illinois
• Hines, Oregon
• Idaho Falls, Idaho
• Iuka, Mississippi
• Jackson, Illinois
• Jackson, Mississippi
• Jeffersonville, Kentucky
• Jerseyville, Illinois
• Jones County, Mississippi
• Jonesboro, Illinois
• Jurupa Valley, California
• Kankakee, Illinois
• Kingston, Massachusetts
• Lake Zurich, Illinois
• Laurel, Florida
• Laurel, Mississippi
• Lee, Mississippi
• Lincolnwood, Illinois
• Lockport, Illinois
• Longboat Key, Florida
• Lowell, Massachusetts
• Macon, Mississippi
• Mantachie, Mississippi
• Manvel, Texas
• Marietta, Mississippi
• Marion, Illinois
• Marlborough, Massachusetts
• Marshfield, Massachusetts
• Maryville, Illinois
• Mashpee, Massachusetts
• McHenry, Mississippi
• Monticello, Illinois
• Monument, Colorado
• Morton, Illinois
• Mount Prospect, Illinois
• Mount Sterling, Kentucky
• Murphysboro, Illinois
• Myrtle, Mississippi
• Nettleton, Mississippi
• New Albany, Mississippi
• New Site, Mississippi
• Newport Beach, California
• Nokomis, Florida
• North Port, Florida
• Oak Park, Illinois
• Oceanside, California
• Okolona, Mississippi
• Ontario, Oregon
• Orange (City), California
• Orland Park, Illinois
• Osprey, Florida
• Oxford, Mississippi
• Parker, Colorado
• Pearl, Mississippi
• Pekin, Illinois
• Pelahatchie, Mississippi
• Perkinston, Mississippi
• Pike, Illinois
• Piney Woods, Mississippi
• Pittsboro, Mississippi
• Pontotoc, Mississippi
• Prairie, Mississippi
• Prospect Heights, Illinois
• Puckett, Mississippi
• Red Bud, Illinois
• Richland, Mississippi
• Ridgeland, Mississippi
• Rienzi, Mississippi
• Ripley, Mississippi
• Rolling Meadows, Illinois
• Salisbury, New Hampshire
• Saltillo, Mississippi
• San Diego, California
• Sandhill, Mississippi
• Sarasota, Florida
• Senatobia, Mississippi
• Shuqualak, Mississippi
• Sidell, Florida
• Slate Spring, Mississippi
• Smithton, Illinois
• Smithville, Mississippi
• Stanton, California
• Star, Mississippi
• Temecula, California
• Tinley Park, Illinois
• Tiplersville, Mississippi
• Tishomingo, Mississippi
• Tremont, Mississippi
• Troy, Illinois
• Tupelo, Mississippi
• Tustin, California
• Union County, Mississippi
• Vardaman, Mississippi
• Venice, Florida
• Village of Bradley, Illinois
• Walnut, Mississippi
• West Dundee, Illinois
• West Frankfort, Illinois
• Westborough, Massachusetts
• Wheeler, Mississippi
• Whitefield, Mississippi
• Wiggins, Mississippi
• Winnetka, Illinois

 

 

*This list may not include some locations where kratom is regulated. Check with local law enforcement agencies for more information.

Please be advised that Mitragyna Speciosa is prohibited in these locations and our system will not allow shipping to these destinations. For more information on locations where kratom has been banned and why please visit this helpful kratom legality map or the American Kratom Association.